Online chat opening hours

Hello, I'm trying to speak to a human being about self-assessment through the HMRC chat tool (https://www.tax.service.gov.uk/ask-hmrc/chat/self-assessment). This morning I'm being told "Our advisers are not available to discuss your query at the moment". I don't see any indication of the hours when advisors should be available on the web pages - when is this chat manned?

Hi PeterRabbit,
I am sorry to hear that you have not been able to talk to anyone on our Webchat service yet. While advisors may not be immediately available when we experience high volumes of customer contact, our webchat service is manned between 8am and 8pm.
Thank you.

Do you have to pay tax on money received from the courts for petrol, loss of wages and food when doing jury service?

Hi ,
 

You would need to declare any reimbursement for loss of earnings as you are effectively still being paid . Thank you .

Hello and Good Morning I need 5 years employment history from hmrc ? I did search online but couldn’t find any platform to file up a form and apply online. How can I be assisted to get 5 years employment history from hmrc ? Thanks Regards Abdul

Hi, You can do so here:
Get proof of employment history
Thank you.

For 12 months you have been sending mail addressed to the previous tenant. I have no forwarding address. I have returned the letters (maybe 20 to 30 times) saying no longer at this address but you ignore this and keep sending mail. How can I stop you doing this.

I haven't received activation code for my Corporation Tax activation. I am a non resident Pvt Ltd company owner presently in India. What should I do for it?

Hi Max Ziff,
We are sorry that you are still receiving correspondence after returning the previous mail received. If you contact our Income Tax team, this can be updated to stop further post being issued. Income Tax: general enquiries
Thank you.

Hi ,
 

You need to contact the business service help desk, we are unable to advise . You can contact them on 0300 200 3600 . Thank you .

How do l update my address on my National Insurance Numder

If I am PAYE and I need to register additional SIPP pension payments, what address do I sent the evidence to and what else do I need to include?

Hi Leni Van Dooren,
Please contact our National Insurance team for help regarding you query:
National Insurance: general enquiries
Thank you.

Hi Bruce Maginnis,
In your letter, include proof from your pension provider of payments made for each tax year you’re claiming for, and
whether the payment amounts are before or after tax.
Send the letter to the Pay As You Earn and Self Assessment team at HMRC.
Pay As You Earn and Self Assessment
HM Revenue and Customs
BX9 1AS
United Kingdom
Thank you. 

We left England last week for Poland permanently. I am receiving child benefit for 2 children still from England. My husband is still looking for a job in Poland and I have a sick note from a doctor in England due to my illness. So I am receiving SSP from my company in England. What should I do with child benefit? Which country should pay us child benefit?

Hi,
Please contact the Child Benefit Office for advice.
Child Benefit: general enquiries
Thank you.

I want to change from paying my tax through PAYE to paying through Direct Debit. It does not give me the option on my tax return, please advise, I can't get through to webchat no matter when I try

I have transferred ownership and directorship of my business. How do I go about informing yourselves of this?

Hi ,
 

The webchat line is open 8-8. Refer to : Self Assessment tax returns . Once in ask for an adviser so that you speak to a human  . Thank you .

Hi ,
 

Please refer to : Selling your business: your responsibilities   . Thank you .