PeterRabbit

Hello, I'm trying to speak to a human being about self-assessment through the HMRC chat tool (https://www.tax.service.gov.uk/ask-hmrc/chat/self-assessment). This morning I'm being told "Our advisers are not available to discuss your query at the moment". I don't see any indication of the hours when advisors should be available on the web pages - when is this chat manned?

So there is no way of sending a correction if the figures we have entered are correct but we think the calculation of tax due is wrong? I would use those contact options if there were any advisors available on webchat or who picked up the phone...

Hello, I think HMRC's online calculation of my tax due in the 2023/4 tax year is incorrect*. Is there a way to override the calculation and enter the correct tax due in the online system? I've read that it's possible to amend a return after it has been submitted online - is there a way to correct the final calculation, or can only the entries be corrected (such that the final calculation will not be corrected)? *See issue at https://community.hmrc.gov.uk/customerforums/sa/db141121-9c05-ef11-a81c-6045bd0d9b48#6046d370-9a09-ef11-9f8a-6045bd1255b5 , which nobody has said is not an error yet.