Self Assessment is asking for student loan payments towards a completed loan

Hi I have been back and forth between HRMC and SLC twice now. Really looking to get the following resolved. HMRC claims there's a dept within SLC which needs to action this. SLC claims its up to HMRC. I have just finished my self-assessment for tax year 22-23. During that tax year; the payments taken by my employers did not sum up to the minimum required for my Plan 1 and Postgrad. As a result my self-assessment claims I am due to repay £4k in additional payments towards my student loan. The issue is I have since finished paying off my student loans in the following (current) tax year 23-24. This means this payment that I am being requested for by HMRC should not apply. The loan is complete/closed. SLC have confirmed with me the account is closed. The question is; how do I stop HMRC asking for the payment as part of the self-assessment? I have seen a reply here suggesting you should just say I did not contribute to a student loan for that tax-year. This seems controversial as I would be intentionally lying on my self-assessment. This must come up every single tax season, so what's the answer and which team can actually solve it? Thanks

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