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Posted Thu, 28 Dec 2023 11:23:27 GMT by
As I now earn above the £50000 threshold for child benefit payments I now need to complete a tax return. I have been online four times now to complete the Registering for Self Assessment and getting a tax return form. I have never heard anything back from HMRC. I thought I should have received a UTR number within 15 days. I have never received one. I have phoned HMRC to be told I needed to complete this online and explained I have done this four times. The lady I spoke to was unsure how to help me. Not sure what I am doing wrong? I just want to sign up for self assessment and complete a form but have had no luck and never hear anything back from HMRC.
Posted Tue, 09 Jan 2024 09:44:11 GMT by HMRC Admin 5

I'm sorry to hear that you've had issues receiving your UTR.
If applied for correctly, you should receive your UTR around 3 weeks after applying.
If this amount of time has passed and you still haven't received your UTR, please contact us by webchat or phone via Self Assessment: general enquiries , and we can register you for Self Assessment.

Thank you

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