Hi Diana64,
Section 28 of the Tax Credits Act 2002 tells us if the amount we have paid claimants for a tax year exceeds the amount of which they were entitled, it is known as an overpayment and we will make a decision on whether the overpayment should be repaid. How caseworkers reach a decision to recover overpayments is set out in
COP26.
Where we have made a decision that the overpayment must be repaid, Section 29 of the Act says we must give notice to the claimants regarding the amount to be repaid, and how this is to be recovered. When a customer falls out of tax credits and their debt moved to Debt Management, s29(3) of the TCA2002 allows the debt to be treated as a taxes debt and recovered on this basis.
Timescales for the recovery of some debts in England and Wales are dealt with by the Limitation Act (LA). The LA states that generally the time limit for the commencement of collecting a debt is six years from the date the debt became payable. This rule does not apply to tax credits and the pursuit of the debt.
To discuss repayment in light of their personal circumstances I suggest they
contact HMRC to discuss.
Thank you.