Hi info@wilcox,
If you perform work on a buildings that have been empty for 2 or more years then the majority of the work should be charged at the reduced rate of VAT.
Please see below:
8. Reduced rating the renovation or alteration of empty residential premises
We would recommend going back to the builders who have charged you the incorrect VAT and provide them with evidence of its empty status so that they can refund this to you.
You would not be able to use the DIY Scheme to recover the VAT in this situation and it would need to come from the builder.
Thank you.