Laura Mason

I have the same issue. I received a pension forecast and also a statement letting me know which shortfall years I have but no reference number. Previously I had been told to use NI number followed by IC and last name and initial but that does not work. I do see a number at the bottom of my letter but I don’t know if that’s correct and when you go to pay that’s the only thing you have to input so if it’s wrong I could lose my money.