Cristian Mocanu

Hello, We have registered voluntarily for VAT in October 2023 and asked HMRC to register us for VAT from the new tax year of the company 10 November 2023. Received our VAT registration approved letter and it's saying that registration was accepted however the effective date of registration is 10 November 2022 which goes back 1 year. We tried contacting HMRC in November 2023, December 2023 (sent official letter tracked via Royal Mail to explain the problem) with no luck. Tried contact HMRC a few times in Jan, Feb, March with no luck either. Also tried emailing vrs.newregistrations@hmrc.gov.uk as we were advised by an agent over the phone. The problem we have is that as HMRC is not replying to our issue we got a few letters regarding late VAT submissions for period 10 November 2022 to 31 October 2023 (the year we were not registered for VAT) and because of this we cannot completed the first quarter of 1 November 2023 to 31 January 2024 which also resulted in a penalty for late submission. We are getting close to Q2 and we don't want to have another late VAT return. Seems like no one from HMRC can help or is getting back to us (the fine for late VAT returns are still coming through). Can someone please advise as this ongoing for more than 4-5 months now.