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  • RE: Real Time Information - Incorrect Pay & Tax Allocation due to incorrect employee numbers

    HMRC Admin - I have made couple of attempts today to get through to a technician via aforementioned number but unfortunately on the initial call they advised me that they cannot put me through to the tech teams because this case has nothing to do with them. I made a second attempt as well but advisor hung up on me. I am trying to rectify my government gateway profile with correct figures as per my payslip since November 2023 but unfortunately; no luck. I have sent numerous emails and made several calls to HMRC to rectify this issue to no avail. Furthermore; myself and my colleage who is facing this issue raised a ticket on HMRC app and we have been assigned with the case worker as well but unforunately even the case worker is not able to provide any further information as per latest. If it does not get fixed on timely bases it might effect my P60 end of year and I am not in a positon to get these items rectified back and forth. It is requested you to please advise effective course of action so that this can be resolved once and for all. Thanks, M S Khan