ss4321

@Vishal Kumar / Alexandra Winder / others, were you able to solve it?

Hi, I haven't been able to fix this issue :( , if you find a solution, please do post here. If I find one, I will do it.

Hi team, I am trying to confirm my identity, but I don't have a last name on my passport or residence permit. Without my last name, the page is not allowing me to confirm my identity. I have also tried to enter my first name in my last name, as suggested in one of the HMRC forum's posts but the page throws an error: "The information you gave does not match our records." I have tried raising this issue in the support but unfortunately, the reply doesn't provide any solution. Please find their response "If you only hold one name or your name appears all on one line on your identity documents such as passport, you will not be able to proceed and create an online account. " Please give a solution for the above problem.