Robert Glendinning

HMRC rejected our R&D Enhanced Expenditure claim for the tax year to 31.03.2022 in September 2023 stating it did not comply with UK GAAP. A very odd reason and one not seen by our tax advisors before. The claim was resubmitted in October 2023, however a fault with the HMRC online submission meant that we had to resubmit it again at the start of November 2023. There were no changes to the claim other than it being put into the new format. To date we have had nothing and I mean nothing from HMRC except vague embarrassing responses from any HMRC advisor we have spoken to. Claims that they have sent us letters about the review and that have still not arrived at our offices and a complete lack of understanding of where our claim is, what the review is about and what the outcome is. I have again contacted HMRC today and have been disconnected with the usual "Goodbye!" and the line going dead after being put on hold by an advisor. Would welcome any contact from a HMRC advisor that can actually assist me in getting this resolved. I should state that HMRC were quick enough to chase us for the value of the R&D claim and then accrued interest after reapplying it to our CT account. Funny how they don't act so fast when dealing with the repayment of claims.