Michael Cantrell
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RE: Cannot verify my identity - what can I do?
I am without doubt at my wits end. I am trying to pay my back taxes of several thousand pound which have accumilated due to a miss understanding of the rules. The figure has been calculated by a financial advisor and a dead line has been set. All I have to do is sign into a government gateway account (which I don't have) and arrange payment. Unfortunately my identity cannot be confirmed as I don't have a photo I'd driving licence or a passport and none of the other critia required. I rang the help desks and after a considerable time spoke to some one who could not help but past me on, he then passed me on who guess what passed me on to a lady who attempted to pass me on to payments who never answered the phone and eventually hung up on me as the line went dead. I'm told I am likely to face a fine for late payment, so I've opted to purchase a passport which I neither want or need. This could if successful give me one of the two forms of evidence required to acquire a government gateway account. I can think of no other business, organisation or individual that would require me to prove who I am to pay an amount of money to clear my debts, unless of course you know of a mystry benifactor willing to pay my arrears. In the event this is read by someone who can help and by that I mean not to refer me to the government website or telephone help line I would like to make my first payment and discuss the further payments you are requesting.