JR112 Rudkin

Having exactly the same issue here. We have about 37 employees and all (apart from one) have been marked as leavers to HMRC. This has meant that staff in receipt of Universal Credit are being called in for return to work interviews, tax code notices are wrong and the employer tax we pay (around £15k per month) is sat in an account with HMRC not being attributed to anyone because they think we don't have any employees! I have spent hours on the phone (on hold) to the employee, employer and online services helpdesk with HMRC. Each one is saying to call the other, they have blamed our Payroll provider - we are the only employer who has been affected by this with our Payroll provider so it is highly unlikely to be them. This smacks of a similar issue to the software problem of the Post Office scandal. Furthermore, it has taken me weeks to try and register for the forum since the 'captcha' box is greyed out and you cannot register (for once it has worked today!). You can't even report a problem with the page because then another error message comes up. HMRC - sort your problems out and recognise that you have an issue. Most of us are working hard and can't afford to spend hours on the phone trying to resolve a problem that appears to be caused by HMRC.