mht.plwl
Joined: 9/21/2024
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RE: Cannot verify my identity - what can I do?
Hello Admin, I cannot prove my identity after signing in to the gov Gateway portal. I called customer care and they advised me to send a letter by post with my details (DOB, Name & Address, and NI). I did that around a week ago. I still cannot prove my identity. Do you know any other way I can prove it and use the needed service? Thanks, Mohit