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  • Ambiguous term regarding the updated residential address

    Hello, I hope to be in the correct forum for this question, otherwise please kindly direct me to the most suitable area. When I access my personal profile (tax.service.gov.uk/personal-account), I see the message "you need to update your main address to receive post from HMRC", and I am asked to confirm my current address. After entering the updated residential address, the question "when did you start living here?" appears. Now, before going forward, my question is: what is meant by "here"? Does it refer to the location of the updated address, or does "here" refer to when I started living in the United Kingdom? Thank you, kind regards.
  • RE: Missing records for Income tax and National Insurance

    Hello, Thank you for the prompt response. A couple of weeks ago, I sent the PAYE slips that I was able to find and a short letter via registered mail, and they were delivered to the address you provided on 27th December. Do you think it will be possible to obtain any other information for which I couldn't find the PAYE slips? How long might it take to receive a response/update? Thank you and best regards.
  • Missing records for Income tax and National Insurance

    Hello, I worked in the UK from 2012 to 2013, and probably later (specific dates are hard to recall). I have an HMRC online account. However, when I checked my "Your National Insurance record" for 2012-2013 and 2013-2014 online, no information was available (it incorrectly states "You did not make any contributions this year"). I have found 6 PAYE slips (from October 2012 to March 2013), but I am certain I worked for a longer duration. How can I report this missing information (or example, by sending a copy at least of these PAYE slips)? These contributions could be crucial for both the UK and a foreign social security institution in the future. Any assistance you can provide is greatly appreciated. Best regards, Luke