johnsg6977

Just as a follow up to this. My NI contributions have been updated correctly now, I logged on again and the year I paid for is no longer showing as needing topping up. No email for confirmation of anything though, maybe that part of the system is lagging behind? I would say the whole process of finding out what was owing and making the top up was quick and easy. They just need to get the emailing bit working at the same speed.

Hello, I paid a contribution for a missing year this week but have not had any confirmation email to acknowledge the payment. I paid from my bank and used the long reference number. When I log on, it's still showing the year as requiring the top up payment. I realise there will be loads of people paying - but should I have had an email acknowledgement? Thanks, John.