Alex Forman

We sent in our R&D claim via an agent in April 2023 for two years worth and I have not heard anything since. We wanted it set against our PAYE liability and our R&D company said it had been pushed forward, yet there is no credit showing in our corporation tax account, these were for the tex years 2020/2021 & 2021/2022 Our agent said they he has or is filling a letter to say it needs to be reallocated agains other tax, but as this has been going on for 18 months in total and I have never had a letter or a reply when I have emailed this address I have no real idea of what is going on and if he is telling me the truth or not, the combined amount was over £90,000. I have also been chasing his for several weeks for the submission numbers, which he hasn't provided. We have also since submitted towards the end of last year another claim 2022/2023 which should be a refund of £18000, yet I have a fine for not submitting a tax return and again no information or update regarding the claim, nothing showing in the CT account. I have emailed the rd.incentivesreliefs@hmrc.gov.uk several times this year, never had a reply/ How can I get an update on what is going on ?