NicolaF

I too have this issue. I first submitted SA1 in May. In August the UTR hadn't arrived so I re-submitted SA1 and called the helpline. I was advised that they would bypass the form and send a UTR out. It's now the end of September and I still have no UTR. I called the helpline (another 30 minute wait on the line) last week and was simply told there is nothing they can do and to re-submit yet another SA1. I did this and was promised a call back within 4 working days but this hasn't happened either. Hugely disappointed - there must be another way please?