Odunayo Ajayi
Joined: 11/1/2024
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RE: Agent services account changes
started my own accountancy practice this year in April and applied to register as a tax I applied for HMRC agent services account with HMRC in August 2nd via a letter to HMRC agent maintenance team. HMRC claims it can take up to 4 weeks for a reply but after 12 weeks, I have heard nothing back. I sent follow up messages on September 27 and October 10 and Oct 26 2024 but still nothing. I have called HMRC help desk several times but I couldn't reach the department on phone. I am frustrated to say the least as I loose clients on daily basis. Our clients are waiting so that we can sort their taxes in a timely manner without incurring penalties. Please I need help regarding this issue