Calandra Redfearn

I’m having the same problem. I spoke to an agent at the start of June because I was having problems logging in. My account has been blocked but no idea why. Was told to call to get a paper SA100 but the person on the phone said that she couldn’t even send me one because my account is blocked. So I can’t do a digital or a paper return. I’m anxious because I know the paper returns need to be in before 31/10 but I have a bit more time with the online one, until January. I don’t know if I should wait to do my return when my account is hopefully sorted. The advisor said they can give no timescale.