SimplyEasy

Hi, Thank you for your reply. Have called but there is no luck/ help from HMRC. Is there any other way we can gain access? Thank you.

Hi, I have forgotten my username and password for my government gateway account and also do not have access to the email registered to the account. I have tried calling HMRC but there is not much help. I have out of clue and hopefully someone can shed some lights on this please? What is the best solution here? Can I delete the account and register a new account with the same VAT number? Any input is much appreciated. Thank you,

Our business is based in Canada and we were registered for MOSS before Brexit. UK left the scheme just before we remitted our first VAT payment, so we ended up still holding the VAT collected. We then paid all our EU VAT through OSS scheme. Our company is no longer operating as we have moved operations to another company, but we are still holding the VAT collected from VAT MOSS. We would like to solve this issue but both HMRC and VAT OSS are unable to accept the payment. VAT OSS stated that they are no longer part of the scheme in UK and HMRC mentioned that we do not meet the registration threshold. Please can you advise how shall I proceed with the VAT?