Edlewis13 Lewis

I submitted a refund on the 1st of January 2024 because I am in credit, heard nothing for weeks, so I called hmrc on the 1st of febuary to chase up the payment, after about 30 minutes of near silence and “security checks” I was told i would be now contacted by letter and hung up on. Its is now march the 11th, and I still havent heard anything from hmrc regarding my refund, or when I will receive it. Absolutely poor experience as usual, now whenever I try to contact hmrc again to further chase up my refund, I cant even get past the robot on the phone, who just sends me a link to an unhelpful, useless information page. Absolutely ridiculous.