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  • RE: Tax refund to Agen

    I contacted Brooksdale asking them why they were holding my money. They informed me that when I made a PPI claim via the Claims Guys I ticked their T&C's and hidden within it was that I accepted Brooksdale as my agent. I didnt notice this, why should I it's, a different company or so I thought. I evoked their right to be my agent as was suggested on this forum. Brooksdale refused to agree and wanted 40% of my tax refund (the refund was a little over £100). I phoned Brooksdale to discuss and I was told to be quiet as I didn't know what I was talking about amonst other things. A letter of complaint was sent to them. They did acknowledge my letter and said the guy had been sacked. I don't believe that. I still have not had my money from HMRC although I advised them I had sent a letter to Brooksdale and sent HMRC a copy. Personally I think it is fraud hiding Brooksdale as an agent for HMRC within another company's T&Cs that had absolutely nothing to do with tax refunds. Where do I go from here? Its been dragging on for a couple of years. Its my money not Brookdales. FRAUDSTERS
  • RE: Tax refund to Agen

    I have received a text from Brooksdale following a letter from HMRC for a tax refund. I have not appointed them as my agent and they want nearly 50% of my tax rebate. What can I do? My data has now been shared with a 3rd party. Surely this is not right? Brooksdale have only been in existence just over 2 years, it is a private limited company and by the looks of it just one director. Looks like a scam to me. I want my money directly from HMRC. Any advice?