Lindsay Gray

My client had an amendment done by the PCA team, which they confirmed would be included on the November C79 and would be issued in December. Logged into the system, but I can not see it. I have contacted the PCA Team who say to phone the import helpline who say to contact PCA. Used the webchat they said to contact PCA or logged an IT issue. Emailed the C79 email request team, they said they are not able to help. Anyone have any ideas of what to try next please? My client is desperate to include this amount on his VAT return as has been effected by the writers strike. Thank you.