ChristopherCarroll

Hi Thank you for your reply but This link does not work and all I want to know is the time frame when i can expect my record to be updated from my payment cashed on 16 may 2024

i have made payment in may its over 21 weeks and it still not appeared on my record I phoned the helpline and they could not tell me when it would be done altough they could confirm I had made the payment

I sent payment in april to pay voluntary contibutions following recipt of a latter stateing the amounts I need to pay for each year, The payment was processed on 16th may 2024, I phoned the Help line in June very helpfull advisor confirmed payment received and the years it related to told me it would be credited to my account within 8 to 12 weeks. I telaphoned helpline again 31st july 2024 very helpfull lady also confirmed payment had been received in may and the years it was to be allocated to, told me she would send urgent email to the team dealing with overseas to ask them to allocate my payment and send me recipt for same. I stillnot had the payment allocated or received any recipt. Its now 21 weeks since payment was received, how long more will it take for the payment to br allocated and my record showing so on line. Thank you