Shona Forster

Hi I also have a business government gateway user ID and password and am trying to file a CGT return for selling a second property I owned personally. But when I set up an ID and password for a personal account as advised above, the system tells me there's already a gateway account in place which I need to sign in with. A customer service person then told me on the phone that you can no longer have two gateway accounts. Therefore I have no idea now to proceed to make my CGT return. Any ideas anyone? I've spent hours trying to solve this! The HMRC adviser didn't have an answer. Many thanks Shona