BOS

If you read the last message, you'll see that's exactly what I had done, only to be cut-off by your call-handling system stating "sorry all our advisors are busy so we can't answer your call, goodbye". If you don't even answer the calls, but instead cut callers off, how will an advisor escalate this to an officer, please explain.

For certificate of residency press 7......you can't request this over the phone...if it has been more than 30 days since you made the request please hold [2nd request made 2.5 months ago].. sorry all our advisors are busy so we can't answer your call, goodbye.

Dear HMRC, how long does it take you to issue this? The application was made online in January ,as we otherwise face ridiculously high WTH's on remittances from an Indian fellow subsidiary when we recharge certain personnel-related costs to them.

Thank you oldtimer, your input is much appreciated. I should clarify that I was only considering here goods that do meet the rules of origin criteria and hence the statement in Annex 7 to which you rightly refer. However looking at more recent gov.uk guidance in the link below (again only goods meeting the rules of origin ctriteria) the suppliers invoice declaration text and that shown for an LTSD both differ from the TCA Annex 7 text, hence my confusion unfortunately remains! https://www.gov.uk/guidance/using-a-suppliers-declaration-to-support-a-proof-of-origin#types-of-suppliers-declarations

On Page 37 of the Trade and Co-operation Agreement the prescribed text is written that is to be used for suppliers statements of origin on invoices and presumably for LTSDs (as if there is no separate LTSD shown). We are told we must use the prescribed text. Current gov.uk guidance shows 2 statments different to that of the TCA. We are having to re-request to a substantial number of suppliers to make such declarations, which one should we use, the TCA or gov.uk guidance?