Raymond Fong

I paid 10 years of contributions in January this year and my bank record showed the money has been taken from my account within three weeks. But my online record does not show up the contributions then I called the helpline on 7 March 25 and was able to get through after 1 hour of wait. The helper promised to update the record there and then but after over a week, the record still hasn’t been updated. Shall I wait or call again (wait another hour) assuming the last helper’s promise was a empty one!