Voluntary Contributions not appearing in my online record

Hi In late March 2024 I paid 7 years voluntary NI contributions. They have not shown up on my record. I understand there is a delay but this seems extreme. Is this normal - when should I be concerned ? Your call line is difficult with waits over 30 mins and then getting cut off. Peter

Hi,
It’s currently taking about 22 weeks from an individual making their payment of voluntary National Insurance contributions to it being recorded on their Personal Tax Account so your payment should be recorded soon.  
If you’d like to make sure that we do have your payment then you are welcome to call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas).
Thank you.

Hello, I am in the same situation and have tried multiple times calling the Helpline to confirm that you have properly recorded the payments which have been made online as the record is not reflecting these. But have not been able to get through and continue to be cut off. I have also sent a letter with evidence of payments beginning of September requesting confirmation but still no response. Concerned and not sure what to do next. Thanks.

Hi
You can find out when you can expect to receive a reply form HMRC here:
Check when you can expect a reply from HMRC
Thank you