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  • RE: Voluntary Contributions not appearing in my online record

    Hello, I am in the same situation and have tried multiple times calling the Helpline to confirm that you have properly recorded the payments which have been made online as the record is not reflecting these. But have not been able to get through and continue to be cut off. I have also sent a letter with evidence of payments beginning of September requesting confirmation but still no response. Concerned and not sure what to do next. Thanks.