JollyG

Exactly the same story here. After reading the numerous stories of hanging allocations, I also called after making the payment and they took a note which years should be allocated. Still, only 2023/24 was allocated. I called them again and am now waiting for a case worker to fix it. It is bizarre that HMR ignores the shortfall letter sent out and its internal documentation when allocating payments.

The payments can happen after the deadline. Its important that your application arrives before the deadline.