Ginith

I did my self employed submission on time. I checked my account it said tax refund due. I requested it online, nothing happened. So I did it again, and as you can guess nothings happened. I have since January make 10 online requests for my refund. Its now May! No note on account for reviews, nothing. I won't be calling in as I have anxiety on the phone, but I will be making a formal complaint and requesting a review. Interest rates are good,and whilst this is in HMRCs account, it's not in mine.