Nigel Kunning

Thanks for the info John.

Just for peoples information, the timescale for the Resolutions team to get back to you regarding FPS charge queries is 2 years. Yes you heard that correct! They are are going to get back to us sometime in 2025! Our clients owe the revenue money, god help anyone who is owed money from the revenue.

Is there a specific number to call the resolutions team on?

Already done, awaiting (still) contact from the resolutions team regarding the issue.

A recent new client for payroll and accounting has an apparent issue that was found when reconciling HMRC liabilities in the accounts. The discrepancy was traced to PAYE amounts and further traced to an individual, a director of the company. the discrepancy was exactly the amount of PAYE for the director in question. HMRC, so far have been no help apart from confirming PAYE figures held by them from the RTI's. They did however provide YTD figures for month 7 23/24. This is the first month we processed for our new client. Again we have a discrepancy which matches the PAYE liabilities for the director. As can be seen in the data below sent to HMRC, the PAYE tax is detailed. I am at a loss as to how the figures in the RTI are not being recognised by HMRC, if there was an issue with the data it would be rejected or a NOT issued. 5600.00 987.00 M1 2023-10-26 7 1 E 112L 800.00 659.00 141.00