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  • Income tax refund following termination payment

    Hi. I submitted a P50 form for an income tax refund on a termination payment online on 2 October 2023. The website says the application would be completed by end of October. My HMRC account says it has completed. I have had no contact from HMRC. I have tried to phone for an update but the phone system says it won’t be completed until March 2024. Please can you let me know when I will receive a response. Is there a way to get through the phone system and speak to a human. Many thanks.