Rob Pitt
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RE: Self Assessment refund delays
Requested repayment in January, waited, waited .... nothing. Submitted another request later in Feburary ... waited, still no acknowledgment (but I saved the webpage confirming receipt). Just spoke to an advisor via chat (thankfully only a 30 min wait)... Apparently HMRC have no record of my requests for repayment in their backend systems. This is despite me having the webpage with the reference number confirming receipt! You couldn't make it up. So now I've requested a repayment for the THIRD time.