Alison Godwin
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Telephone access
I have just spent 3 hours trying to speak to employer helpline. First time was a wait of 35 minutes, 10 minutes on call and then was cut off Second time was a wait of 30 minutes, 5 minutes on call and then cut off Third time was a wait of 50 minutes, 2 minutes on call and problems with phone line at HMRC end and cut off How are we meant to clear up PAYE problems if we are unable to speak on the phone