David Costa

An employee of mine has come to me and said that her pay record is not showing in her Government Gateway account since she joined us in May - we have been submitting weekly RTI submissions and my records show for my pay - we have had tax code changes for her numerous times since she started - have checked that her NI number is correct at both ends and on submissions and do not know what I can do now as the employer - a ny suggestions would be welcome It's come to light as she claims childcare funds and has to send physical payslips in eevry time she is claiming.