Skip to main content

This is a new service – your feedback will help us to improve it.

  • Online Personal Tax Account has no pervious tax history

    I immigrated to the UK on a Global Talent Visa and worked for a UK institution from April 6th 2021 to 26th August 2023. For this period I was considered a UK tax resident (my home country has a bilateral agreement) and I was not earning any income other than my UK tax. I have confirmed through the online checker that I do not need to submit a Self Assessment, I was paying tax through PAYE. I left the UK in late 2023. I created a Personal Tax Account to completed a P85. On my Personal Tax Account online, all my ID details are correct. However, when I go to check my National Insurance Contributions, it says I haven't paid any, and PAYE/employment history is completely empty. However, I did have an employer and I paid NIC via PAYE while employed by a UK company. I have p60s to prove this. How do I get this corrected and cleared up. I cannot get hold of anyone on the phone and I am overseas which makes this very difficult.