elenight

Hi, I applied for a new UTR on 30th July as I did not submit a self-assessment last year. According to your online calculator I should have received this by 9th September but no letter has arrived. I am therefore unable to complete my tax return. I have tried the online chat seven times this morning and each time been told no advisers are available. I tried on Saturday and got through to someone but he said it had to go through a particular team who didn't work on weekends. I have lost count of the number of times I have tried ringing - it is impossible to get an adviser. It doesn't matter how I phrase it I just get a text message with a load of irrelevant links and the call cut off. I am tearing my hair out and wasting a huge amount of time