Christina Taylor

We have received a notice to say we have underpaid PAYE but the PAYE amount on the letter / in our online tax account does not match that on our submitted FPS. I have phoned the number on the letter and was told by the lady who answered to phone the employers helpline. No matter what I tell the computer lady on the helpline she tells me I cannot speak to an advisor. The online chat tried to give me payment methods, how to access my personal tax calculation, how to set up a new employee, all sorts of things but no chance to speak to an advisor. How do I get to speak to someone about our employers PAYE account?