CATHYANN

We have this same problem. Live in the Isle of Man, withdrawn a portion of a UK personal pension paid emergency tax on it to the UK HMRC (Dec2023) we instantly applied for DT and was awarded it and have confirmation. My husband tax code has been changed twice but still no refund. Until we receive the refund we cannot complete our tax return in the IOM. Fact is my husband works 6 days a week 3am til 12 midday. By which time he needs to sleep. Appalling there is no email address, for those living overseas, or even an interactive website. I just keep getting told if you are due a refund you will receive it, and that evidence is being collected between Apr/May and a refund will be paid soon. But that simply isn't good enough. Time we had some answers. And according to the inane rules I cannot ring you up because you won't speak to me because of confidentiality. And yet in the IOM because of joint liability I can ring up anytime and discuss tax.