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  • How will I be contacted?

    Hi. I filled in a form regarding voluntary contributions and have been following it on check progress. I have just checked now and it says complete, but I haven't had any information back regarding the decision. I wondered how I will be contacted - email, letter, or is it on my government gateway account? Unfortunately, since I wasn't checking progress daily I'm not sure when it was completed, but how long do I give it before I follow up on a response? And how/with whom should I follow up? Thanks