Paul64

I am in exactly same situation. I know they owe me a refund for overpayment, but keep getting message it hasnt been calculated. Cannot get through on phone so I have written and sent letter beginning of December. If no response by end December, second letter will go, copied to my MP.

Hi, I am in a similar position. I left employment in July 2023 and had no earnings for the remainder of the 23 - 24 tax year. I have calculated I am owed a substantial refund, but HMRC gateway App says Tax has not been calculated. I understand this must be completed by end of November. Given it is the 15th today, is that still the case.