stuman

Hello, I had a VAT repayment sent to my old address by mistake. This repayment was from last January and its just slipped my mind, I've now updated all my details and have tried phoning VAT to speak to an agent but i'm just going round and round with the voice thing. Even when it says i'll put you through to an agent, it cuts off. It doesnt hang up, it just cuts off and goes silent. Is there any other way i can speak to someone about this? Cheers, Stewart