MARK HARTNELL

My wife has been granted HRP up to the 16th birthday of our daughter. However we also had a son and the child benefit continued for a further 10 years for him alone. She has been denied the HRP for these years and been referred to the Child Benefit office who advise they can not confirm if child benefit was paid as their records only go back 7 years. The NI office also have no note of what Child Benefit was paid. This poses two questions: 1. How did those assessing the first HRP know my wife received Child Benefit for our daughter if there are no records? 2. How do we prove we received Child Benefit for our son from 1978 until 1996?