Jeff1234
Joined: 1/5/2025
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Can't confirm my identity
I am trying to check my National Insurance (NI) record online but keep encountering issues with identity verification.
I have attempted multiple times using both the app's document scanning feature and by providing my driving license and credit record, but I still receive the message: "Could not confirm your identity."
Could you please advise on how I can resolve this issue?
Thank you for your assistance.