s10esy

Hi, we have an employee who has no surname, their passport just shows their given name. What do we enter as a surname so that we have both the required fields of forename and surname present on the FPS?

We recently TUPED a bunch of employees onto our payroll. During which there where two employees with the same name and they had the other employees National Insurance Number allocated to their payroll record and visa-versa. Following the first period the employees were paid real time information was sent through to HMRC for them both. So the records had the correct employee number but the incorrect NI Number. This would has resulted in their tax records being stamped with the incorrect employee numbers at the HMRC side following the initial RTI file. Once this NI Number issue had been notified to us we have since amended these within the payroll system and the correct NI Number appears on the employees payroll records, however, it appears that since that initial stamp of the first real time information HMRC haven't yet amended that to sit against your employee number. Now whenever we send RTI data for these individuals the pay and tax are getting allocated to the other employee and visa versa. I have tried the Employers Helpline to get this rectified to no avail. The employees themselves have also tried via personal tax to get this rectified also to no avail. I need help from someone who is able to amend the back ground data, firstly to allocate the correct employee number against each employees tax record and secondly to reallocate the data already previously sent through.