Skinlicker OConnell

I have lost my gateway id and have spent numerous hours being bandied about back and forth to the same phone numbers all to no avail technical services etc no one has been able to help me recover this. The verification does not recognise any of my driving license passport national insurance etc which is totally beyond me. I’ve just been told I can have these details sent out to me ,does anyone have any info on a phone number or email address for this I’m desperate to access my account, Thanks in advance