KW T
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RE: No self assessment in personal tax account
I registered for Self Assessment and received my UTR by letter in September. However, when I logged into my Personal Tax Account, I was unable to find the Self Assessment option on the Account Home page. After researching this issue in the HMRC Community Forum, I found that other users have experienced similar problems. In several cases, HMRC Admin suggested that the issue could be due to another online account being linked to their Self Assessment. However, in my situation, I am certain that I only have one Personal Tax Account, as I recently relocated to the U.K. and this will be my first Self Assessment. Earlier today, I contacted HMRC via online support. Unfortunately, the agent was unsure of the exact issue and informed me that a request would be sent to ensure my UTR is linked to my account. However, I was not provided with a clear timeline for resolution, nor will I be notified of any updates. Given that this appears to be a recurring technical issue impacting many users, I hope HMRC can offer clearer guidance and better communication regarding the root cause of the problem. It's concerning that the responsibility falls entirely on the taxpayer to continuously check their account to ensure they can file their return by the deadline, especially when the technical issue is beyond their control. I would greatly appreciate any clarity on how long this process typically takes and how HMRC plans to address this issue for other affected users. Thank you for your attention to this matter.