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Posted Tue, 19 Nov 2024 07:59:32 GMT by mymail8110
Hello. I have recently ordered a number of dresses from a company in the US. I ordered more than I needed for choice. When they arrived in the UK I was required to pay import duty. However none of the dresses fitted so I have returned them all. So my question is, Can I request a refund on these taxes now that they have been returned? If so, how do I do this? Thank you.
Posted Wed, 20 Nov 2024 14:29:22 GMT by Customs oldtimer
Yes https://www.gov.uk/guidance/how-to-apply-for-a-repayment-of-import-duty-and-vat-if-youve-overpaid-c285 There is a different process if your import was by post https://www.gov.uk/government/publications/vat-customs-dutyimport-vat-relating-to-imports-by-post-bor286
Posted Thu, 21 Nov 2024 15:55:11 GMT by HMRC Admin 20 Response
Hi,
Yes, you can look into claiming a repayment if you are returning goods. 
Use form BOR286 if you have used Royal Mail or Parcelforce.
Report incorrect Customs Duty or VAT on items imported by post (BOR286)
Use form C285 if you have used any other courier.
How to claim a repayment of import duty and VAT if you've overpaid
Thank you.

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